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FAQ
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How long does it take for my order to reach me?The estimated delivery timeframe for your order begins after we receive your payment, and it typically ranges from 2 weeks to 4 weeks. Please note that this is an approximate delivery window, and actual delivery times may vary based on factors such as shipping method, dates and destination.
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Why my items in PSPs does not look like the ones in the catalogue?It might be a different batch of authentic materials and authentic hardwares compared to the ones when the photo was first taken. This might sound cliche to some but most of the time are just because lightings and angles of the photo was taken for the PSPs are just different from the ones taken during the photos for the catalogue. (a slight difference of lighting and camera angle can make big difference)
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How come I have never heard of these terms Frankenstein or Prototype before?The terms "Frankenstein" and "Prototype" may not be widely recognized because they are specific to our community and are frequently used among our regular customers in China. They are specialized jargon relevant to our niche or industry. (For more details)
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Will I get a refund if the item I ordered is out of stock?Yes, right away. (NO Nonsense like getting a different color or model and getting a reply saying no stock on the one you ordered forcing you to accept it)
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Is the charges for shipping going to be expensive?The charges for delivery are based on what the courier company quotes us. We strive to provide fair and transparent pricing, ensuring that you are only charged the amount determined by the courier for shipping your order.
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Why the items I received are not 1:1? You said it was made with authentic materials and authentic hardwares.1:1 do not exists. Even when you are comparing it to two authentic items. What we promise here is items that you buy here are made with authentic materials and authentic hardwares.
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